Thanks to The Consumerist

I just wanted to say thanks to consumerist.com, who picked up my story about trying to make a pet grooming appointment at PetSmart and getting nothing but lame customer service.

consumerist.com has great anecdotal stories about frustrated consumers who are get crappy treatment by businesses of all sorts, but mostly corporations and their inherent ineptness.

The site also has great deals and dedicated forums to following Wal-Mart and Amazon. All hail consumerist.com!